FAQ & Site Info
Terms of Service~Payment~
PayPal and credit card payment is accepted. Payment is expected at time of purchase. If you need more time to complete payment please contact me.
Please be sure your address is current when ordering as that is the one I will ship your order to.
If more than one pattern is purchased in one order, secondary shipping may be discounted, depending on weight. You can either contact me to receive a total before paying or I can refund the difference after the sale.
I will ship orders within 24 hours of payment clearing, from Monday to Friday and sales made on the weekend will ship on Monday. I ship quickly but cannot control delays caused by postal service or customs. Please contact me if you are concerned about your order and I'll do what I can to determine the delay.
Buyers are responsible for any customs/VAT or duty charges for international orders. I will try to keep my packaging as minimal as possible to be good to the environment and to keep shipping costs down for you.
~Refunds and Exchanges~
I want you to be happy with your purchase. If for some reason you are not, please contact me and I will do what I can to make things right!
If a refund is given it will be for the cost paid for the items and will not include shipping costs. An exception is if an error was made by me, then the refund will include the item cost plus shipping cost. Item must first be returned to me in the same condition that it was sent.
I will make every effort to describe items posted accurately.
Each sewing pattern has been gone through by me to be sure all the pieces are included and that they are in good shape. I lightly press and fold them neatly so they arrive in the best possible condition. If there are any tears, marks or missing pieces I will note it in the description of that listing.
Some patterns may be listed on more than one selling venue so that it is available to more buyers and to possibly increase my sales. I monitor sales very closely and in the unlikely event that a pattern sells on more than one venue I will issue a full refund to the one who paid later. Thank you for understanding :)
I would be happy to answer any questions you might have :)